Not-for-profit
Why do not-for-profit organisations have to show evidence of impact?
Submitted by Judith Davey on Fri, 28/10/2011 - 8:55pmNot-for-profit organisations are required to show public benefit - we take action and raise money in pursuit of our charitable objects and mission. This means that we are accountable to a number of different stakeholder groups for the impact that we have and for our effectiveness and efficiency in achieving that impact. ActionAid’s primary accountability is to “rights holders” - people living in poverty, injustice and discrimination.
is there a difference between supporter care in the not-for-profit sector and customer service in the private sector?
Submitted by Judith Davey on Fri, 28/10/2011 - 8:50pmThere are some essential differences between private and not-for-profit organisations. Although the situation is changing in relation to private businesses, not-for-profits are subject to much greater public scrutiny than the private sector.
Why do charities need to market themselves?
Submitted by Judith Davey on Sun, 23/10/2011 - 3:11pmAs Professor Adrian Sargeant describes in his very excellent book, just as the origins of marketing can be traced back to the earliest forms of trade, non-profit marketing goes back in time. 14th century monks at a Cistercian monastery in Austria wrote a marketing and fundraising handbook that even included 22 model letters explaining how to apply the approach.
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