European Customer Service World 2012
22nd, May 2012
ECEW 2012 — the European Customer Experience World 2011 — is the Premiere (more...)

Energising People and Improving Organisational Effectiveness
22nd, May 2012
What really motivates employees? A workshop designed to help you improve (more...)

It's Not Just What You Say - It's About How You Say It
6th, June 2012
In the battle for hearts and minds, how do you communicate with customers for (more...)

Loving the Customer
21st, June 2012
Employee Engagement is the theme of this event. In order to love your customers, (more...)

2012 Home Working Summit
4th, July 2012
Home Working is Working - Have you made the move? Industry leaders will share (more...)