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SOCAP in Europe members' area
Welcome to the Members Area of the SOCAPiE website.
Information in this Members Area is not available to the general public.
Members are asked to use the SOCAPiE logo in their organisation's website together with a link to this site. A small version of the logo can be downloaded from the list of attachments at the foot of this page.
Details of SOCAPiE's partner organisations can be found here.
Recent SOCAPiE Events
The annual prorgamme of events includes a number of member meetings. We ask our speakers to make a copy of their presentation slides available for members to download.
Social Media Special Interest Group - Meeting - January 25th 2012
Guy Stephens, a social media guru working for Capgemini, presented historical and current information on the use of Social Media. His clear message was that businesses should embrace this area, not ignore it. SOCAPiE Chief Executive Robert Crawford's report on the event and Guy's presentation slides are at the bottom of this page and may be downloaded by SOCAPiE Members.
Kathy Stiff, a Non-executive Director of SOCAPiE and owner of Supporting Customer Care Ltd, recently attended an event at the Dorchester Hotel, London and was impressed by the attention to detail. It really is the little things that count and the feeling of staff anticipating customer needs rather than simply reacting to them.
SOCAPiE Newsletters 2012
SOCAPiE publishes a monthly newsletter.
The July 2012 edition is available here.
The January - June 2012 editions can be downloaded using links at the foot of this page.
We'll be adding more information to the Members Area soon. Please visit again.
If you come across any articles or white papers that you think we should share with other members, please let us know.
We hope the information is useful. If you have suggestions for expanding the content of this area, do please contact us.
|Social Media Jan12.pdf||1.34 MB|
|SOCAPiE Forum 25 January 2012 Report.pdf||364.57 KB|
|Newsletter 0112.pdf||334.41 KB|
|Newsletter 0212.pdf||322.79 KB|
|Customer service at the Dorchester.pdf||177.42 KB|
|Newsletter 0312.pdf||279.44 KB|
|Newsletter 0412.pdf||313.11 KB|
|Newsletter 0512.pdf||288.2 KB|